Monthly Archives: February 2012

Being Inspired By America’s Youth

How many times have you said to yourself; “I wish I knew then what I know now”? A handful? Or, so many times that you have lost count? I certainly fall into the latter category. I have been blessed to have many wonderful experiences in my life. Many of them have taught me very valuable ... Read More
 

Fearing Mediocrity

I recently gave a talk to students from the Thunderbird School of Global Management about what my “typical” day as an entrepreneur in human resources looks like. Over lunch and during my presentation I told them how I sell my services, that I get to work on projects that I truly enjoy, that my schedule ... Read More
 

Supporting the Roller Coaster Boss

I can’t tell you how often I talk to acquaintances that have leaders who are inconsistent in the delivery of their message and their actions. I’m sure you are thinking of a few right now. How did they make you feel? Confused. Underappreciated. Upset. Frustrated. All of the above, plus many more? Probably. You can ... Read More
 

Entrepreneurship – A “Free Agent” Career

I’m going to be giving a talk this week at my alma mater, The Thunderbird School of Global Management, about why I quit my “safe” corporate job and chose entrepreneurship. As I was preparing my notes, I started to think about the changing labor dynamics in our society and how entrepreneurship may be the “safer” ... Read More
 

The Art of the Handwritten Note

I just received a text message from a good friend that recently completed a lengthy job interview process. Very simply, it said, “Got the job. I’m on cloud 9.” I was, of course, incredibly excited for her. I immediately started to think back to the conversations that she and I had about her process for ... Read More
 

Multimedia Resumes are a Marketing Tool

Over the last few years, it has become increasingly difficult to find meaningful employment. Job seekers are forced to find creative ways to make themselves stand apart from the crowd. A method becoming more popular is the multimedia resume. You may already have a LinkedIn profile, but other sites like visualcv.com, razume.com, emurse.com, and resumebucket.com ... Read More
 

Memorable Service Recovery

After spending four years in the hospitality industry, and recently reading The New Gold Standard by Joseph A. Michelli, I was reminded just how important service recovery can be. I was very fortunate to work for two years in the Four Seasons chain of resorts. I was amazed at what the employees were willing to ... Read More
 

How to Make a Great First Impression

“You never get a second chance to make a first impression” – Author Unknown As the old saying goes, first impressions are incredibly important. Princeton psychologists Janine Willis and Alexander Todorov conducted experiments that show that it only takes 1/10 of a second to form a judgment about someone else. That is an incredibly short ... Read More
 

Volunteer to Land Your Next Job

A quick look through the websites of your favorite charitable organizations will reveal numerous volunteer opportunities. For those of you who volunteer regularly, why do you do it? Is it because you enjoy helping the community, it makes you feel good intrinsically, you make new friends, you can add it to your resume, or because ... Read More
 

How to Write Cover Letters

You may say, “I’ve heard recruiters are so busy that they don’t have time to read cover letters.” For the initial screening of candidates, this statement may hold true. The true value of a cover letter becomes apparent when you have made it to the top of the candidate pile and the recruiter is doing ... Read More
 

Continual Learning

“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” –Alvin Toffler What a powerful statement. With the advent of the World Wide Web, we have access to seemingly infinite amounts of information. You can learn how to read and write from ... Read More
 

Building Relationships Takes Time

Every relationship, personal or professional, requires significant investment. The investment includes our time, money, and talent. Those of you who are already great at building relationships know that the process doesn’t stop after you’ve collected the business card. In fact, the process never ends. It requires constant attention. For those of you who are still ... Read More