Napoleon Hill’s book, Think and Grow Rich, is a wonderful text about how positive human thought can manifest itself into physical things. The book is worthwhile because it helps to remind us that there are certain things in life that will continue to go unexplained because they’re not tangible. Although not tangible, they are somehow [...]

In 2007 Jennifer J. Deal, research scientist for the Center for Creative Leadership, wrote a book about the various generations in the workplace and how they were similar. She called the book Retiring the Generation Gap: How Employees Young and Old Can Find Common Ground. She found that all generations are similar in the following [...]

Greg Smith, former Goldman Sachs employee, wrote a scathing letter about the cultural change that had occurred at his former employer. In it he stated that the culture of the firm switched from being customer-centric to money-centric. He described meetings where no time was spent brainstorming about how to help clients, rather the entire meeting [...]

Globalization, changes in technology, and short-term, shareholder focused mindset has made work-life balance nearly obsolete. As much as you say you want to use your PTO, I know you end up working most of your day off and then telling your administrative assistant not to charge you for the PTO. How do I know? I [...]

How many times have you been in, what seems like, a never-ending discussion with a colleague or spouse? I’m sure you can think of a few examples, even from the last few days. How many times do you let the words that are being said become a distraction from the real purpose or goal of [...]

How many times have you said to yourself; “I wish I knew then what I know now”? A handful? Or, so many times that you have lost count? I certainly fall into the latter category. I have been blessed to have many wonderful experiences in my life. Many of them have taught me very valuable [...]

Excellent customer service seems to have become a thing of the past. As an example, Amazon doesn’t post their customer service phone number on their webpage. You have to search for 10 minutes on other websites to find it. The big banks, Bank of America, Wells Fargo, Chase, etc. spend more time developing technology that [...]