Archives

Advancing Your Emotional Intelligence

In 1995, Daniel Goleman published Emotional Intelligence: Why It Can Matter More Than IQ. Goleman’s research suggested that conventional intelligence, or IQ (intelligence quotient), was too narrow a spectrum to determine an individual’s level of success. IQ sets a foundation, but ignores how a person’s behavioral profile, motivators and life experiences help shape decision making ... Read More
 

Building Relationships for Professional Advancement

Note: this article first appeared in the Arizona Society of Certified Public Accountants July/August 2016 magazine. In 1995, Steve Jobs said “Life can be much broader once you discover one simple fact: everything around you that you call life was made up by people that were no smarter than you … shake off this erroneous notion ... Read More
 

Creating a Leadership Pipeline

In recent months, I have been interviewing senior finance executives and subject matter experts, exploring university case studies and reading other existing literature about the millennial generation. I partnered with Financial Executives Research Foundation and Robert Half to publish a white paper about millennials, those born between 1980 and 2000, and what can be done to prepare ... Read More
 

New Career Pathways

I attended the Southwest Pathways Conference this past week in Scottsdale, AZ. Influencers flew in from across the U.S. to share learning best practices, brainstorm ideas, and plot paths for driving change in education models. For me, it was an insightful exercise in how government and educational institutions are repackaging their products to best meet ... Read More
 

How to Better Collaborate

I recently flew to New Orleans, LA to give a talk about the value of collaboration to a group of financial executives. As the taxi drove me from the airport, past the Mercedes Benz Superdome, and onto my hotel in the French Quarter, I couldn’t help but to think of the images I saw and ... Read More
 

Leverage Your DISC Communication Style

The 2014 Edelman Trust Barometer was published in January after surveying more than 33,000 people ages 25 – 64 across 27 countries. Read more about it here. One of its questions centered on how people perceived spokespeople from a variety of functional backgrounds. Respondents ranked eight professions on trustworthiness. Government officials (36%) were ranked as ... Read More
 

Crowdsourcing the Incorporate You™ Manual

As societal contracts fracture and the unemployment rate continues to hover near 8 percent, developing a unique personal brand and investing time in creating that powerful visual identity using graphic elements such as logos and symbols will be important. Whether creating a logo for your personal business card or for your entrepreneurial venture, you want ... Read More
 

How to Write Your Personal Brand Statement

As western societies continue to evolve, it is becoming imperative that you develop a thorough understanding of who you are and what makes you unique. Organizations attempt to differentiate themselves by developing and then living a value proposition that clearly defines (for its’ consumers) why its’ products or services are different from its’ competitors. The ... Read More
 

Everyday Leadership

Popular culture has continually framed our idea of leadership to be something that is bigger than the individual. Because of this, we treat the title “leader” as something that one day we’ll deserve while giving little thought to the small things we do daily and how they are transformational to the lives around us. Leadership ... Read More
 

How to “Out-Behave” Others

I just wrapped up a long weekend spent with friends who truly understand the importance of human character. It seems that so many people have replaced honesty, integrity, and trustworthiness with a focus on the personality ethic. To me, the personality ethic is a focus on the accumulation of iStuff (i.e. iPhones, McMansions, brand name ... Read More
 

W.I.I.F.T. Networking

The 21st century job search is evolving. We can no longer simply review job boards and company websites. Approximately 75% of the available positions are never posted electronically. If they are posted, human resources or the hiring manager already has a candidate selected and your application will be overlooked. My suggestion is to look at ... Read More
 

Management by F.E.A.R.

“You can discover what your enemy fears most by observing the means he uses to frighten you.” – Eric Hoffer I have had my share of bosses that manage with fear. I’m sure you have to. The thing that irks me is how those individuals don’t see how destructive it is. Managing through fear rarely leads ... Read More
 

The Unhappy Employee – Creating Engagement

A recent global study by Accenture suggests that while many people are unhappy in their current jobs, the majority plan to stay in their current roles. More than half (57% of women and 59% of men) indicated they were unhappy, yet 69% indicated they were not planning to leave. Why? They cited flexible work arrangements ... Read More
 

Being Inspired By America’s Youth

How many times have you said to yourself; “I wish I knew then what I know now”? A handful? Or, so many times that you have lost count? I certainly fall into the latter category. I have been blessed to have many wonderful experiences in my life. Many of them have taught me very valuable ... Read More
 

The Art of the Handwritten Note

I just received a text message from a good friend that recently completed a lengthy job interview process. Very simply, it said, “Got the job. I’m on cloud 9.” I was, of course, incredibly excited for her. I immediately started to think back to the conversations that she and I had about her process for ... Read More
 

Multimedia Resumes are a Marketing Tool

Over the last few years, it has become increasingly difficult to find meaningful employment. Job seekers are forced to find creative ways to make themselves stand apart from the crowd. A method becoming more popular is the multimedia resume. You may already have a LinkedIn profile, but other sites like visualcv.com, razume.com, emurse.com, and resumebucket.com ... Read More
 

Building Relationships Takes Time

Every relationship, personal or professional, requires significant investment. The investment includes our time, money, and talent. Those of you who are already great at building relationships know that the process doesn’t stop after you’ve collected the business card. In fact, the process never ends. It requires constant attention. For those of you who are still ... Read More
 

Delivering Excellent Customer Service

Excellent customer service seems to have become a thing of the past. As an example, Amazon doesn’t post their customer service phone number on their webpage. You have to search for 10 minutes on other websites to find it. The big banks, Bank of America, Wells Fargo, Chase, etc. spend more time developing technology that ... Read More
 

Accountability

“He that is good for making excuses is seldom good for anything else.” –Benjamin Franklin Grad school was such a great place to learn about accountability. As a student, how many times did you work on a project and 20% of the team’s members did 80% of the work? Thank you Pareto Principle. It seemed ... Read More